ï»¿

Reissuing tickets / Revalidation

Reissuing tickets
American Airlines do not allow change fees to be collected as a tax code. To collect any change fee you must reissue the ticket as an even exchange, once the ticket has been exchanged issue a v-MPD with the change fee amount and add the new ticket number to the v-MPD. Please also add the v-MPD number to the PNR via an OSI. See v-MPD for instructions on how to issue.

If a change fee and fare difference needs to be collected, reissue the ticket collecting the fare difference only. Once the ticket has been reissued follow the above steps to collect the change fee on a v-MPD.

Revalidation
American Airlines do not allow travel agents to revalidate tickets. For American Airlines operated aircraft revalidation is not required for a date/time change. Provided the city pairs and the booking class remain the same the passenger can check in as normal. If you would like the e ticket to reflect the change you can reissue the ticket as an even exchange or contact American Airlines Reservations to reval the ticket, please note American Airlines Reservations will charge an AUD60 fee. Refer to e-ticketing Guide (pdf) for further information.

| | | |
| |