Environmental, social and governance

Effective management of ESG matters is fundamental to our business

We know that leadership and effective management of environmental, social and governance (ESG) issues are critical to the long-term success of American and the vitality of our planet. We strive to provide clear, transparent information about how we manage and address the range of ESG issues we encounter in our business.

Corporate governance

Maintaining robust governance practices is and has been a long-standing priority for American, and we regularly assess and refine our corporate governance policies and procedures to take into account evolving best practices.

Ethics and human rights

Building a great airline requires a strong commitment to our customers, team members, shareholders and business partners. This commitment is founded on a value system we all share, one based on integrity, honesty, and the commitment that every decision we make is a responsible and ethical one.

Sustainability and climate change

We recognize that air travel impacts the environment, and we are committed to minimizing those impacts. Climate change, in particular, is a pressing issue, and we support the industry’s ambitious targets to mitigate CO2 emissions from air travel -- but we also know that we have to do more to reduce our carbon footprint.


Customer commitment

Our goal is to create a consistent and exceptional experience for customers across our network, and we have invested billions in new products and services, both on the ground and in the air.

Workforce investments

Making culture a competitive advantage at American means creating an environment that cares for our team members, invests in their development and provides industry-leading benefits.

Diversity, equity and inclusion

We strive to be a place where people of all generations, races, ethnicities, genders, sexual orientations, gender identity, disabilities, religious affiliations and backgrounds feel welcome and valued.

Community engagement

We work to give back to our communities through volunteerism and support for nonprofits that help children, communities and military service members.