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Save time online

You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage® account.

Here are just a few of the things you can do online:

  • Book, change or cancel your trip
  • Check in for your trip
  • Add checked bags
  • Choose your seat
  • Get your boarding pass
  • Add additional services like a wheelchair, an infant in lap, or a service dog or carry-on pet

With our online tools, you can manage your trip your way, without having to pick up the phone.

Get the information you need now

Still need help?

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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live.

Click the 'chat bubble' to get started.

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Flying on a partner airline?

Find helpful information if your trip includes 1 or more flights with our partner airlines.