Delayed or canceled flights
Our goal is to always depart on time, but on occasion weather and other events impact our schedule – and yours. We know your time is valuable, and we’ll do our best to get you back on track as soon as possible. If your flight is canceled or a delay causes you to miss your connection, we’ll rebook you on the next flight with available seats.
We will reroute your bags automatically when you check in for your new flights.
There are 3 ways to view your new trip or to choose a different flight:
- Open the American app
- View or change your trip on aa.com
- Use a kiosk in the airport
Open the American app
Once you log in, you can view trip changes or choose a different flight:
- Click the banner on the home screen and review your trip.
- Select a new flight if needed.
- Check in to get your new boarding pass.
Set up push notifications to stay updated on flight status and get boarding reminders.
Don't have the app?
Find your trip on aa.com
If your flight has changed, you’ll see your updated flight in ‘Your trips.’ You can accept what we’ve selected for you, or you can choose a new flight.
Use a kiosk
Scan your boarding pass or enter your record locator to see your updated trip details. From there you can also switch your flight and print your new boarding passes.
Please read our conditions of carriage for more information about delays, cancellations and diversions.