Reservations and ticket changes

Manage your trip online and save time

You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage^® account.

Here are just a few of the things you can do online:

View your trip details
Choose your seats
Check in for your flight
Add additional services to your trip like a wheelchair or an infant in lap
Request special assistance

With our online tools, you can manage your trip your way, without having to pick up the phone.

Worldwide phone numbers

You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions.

Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.

In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales, and reservations on behalf of American Airlines.

Asia / South Pacific This content can be expanded

Country / Region	Phone	Hours (local)
Australia	02-9101-1948	English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours
China	400-818-7333	Mandarin Chinese: 24 hours English: 24 hours
Hong Kong	3057-9197	Mandarin: 24 hours English: 24 hours
India	000-800-0501-944	24 hours
Indonesia	+65-634-98444	English: 24 hours
Japan	03-4333-7675	Japanese: 24 hours English: 24 hours
Malaysia	03-2053-5120	English: 24 hours
New Zealand	09-308-4014	English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours
Singapore	6349-8444	English: 24 hours
South Korea	02-6438-9008	Korean: 9 a.m. – 6 p.m. English: 24 hours
Sri Lanka	072-098-7370	English: 24 hours

Within the U.S. and Canada This content can be expanded

Language	Phone	Hours (CT)
English	800-433-7300	24 hours
Spanish	800-633-3711	24 hours
French	800-756-8613	7 a.m. – 6 p.m.
Portuguese	866-824-8717	6 a.m. – 7 p.m.
Japanese	800-237-0027	24 hours
Mandarin Chinese	800-492-8095	24 hours
Hearing & speech impaired	Dial 711 to be connected through the National Relay Service	24 hours

Worldwide phone numbers

Not all international calls are toll free. Rates for calls from a cell phone may be higher than calls from a landline. In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales and reservations on behalf of American Airlines.

Africa This content can be expanded

Country	Phone	Hours (local)
Morocco	0520-001-375	French: Monday – Friday 8 a.m. – 9 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
South Africa*	011-844-6067	9 a.m. – 5 p.m.

*Ticketing charges apply based on ticketing location and the type of ticket.

Caribbean and Bermuda This content can be expanded

Country	Phone	Hours (local)
Anguilla*	800-744-0006	24 hours
Antigua*	800-744-0006	24 hours
Aruba	297-582-2700	24 hours
Bahamas*	800-433-7300	24 hours
Barbados*	800-744-0006 or 246-428-4170	24 hours
Bermuda*	441-293-1420	24 hours
Bonaire*	+599-796-9962	24 hours
Cuba*	0800-22737	24 hours
Curacao*	599-9-869-5707	24 hours
Dominica*	800-744-0006	24 hours
Dominican Republic*	Santo Domingo: 809-542-5151 Toll free: 1-809-200-5151	24 hours
Grand Cayman*	800-744-0006	24 hours
Grenada*	800-744-0006	24 hours
Guadeloupe*	0821-980-008 (Service 0,12€ / min + call charge) – English 0821-980-008 (Service 0,12€ / min + prix appel) – French	24 hours
Haiti*	509-2996-6000	9 a.m. – 6 p.m.
Jamaica*	800-744-0006	24 hours
Puerto Rico	800-981-4757	24 hours
St. Kitts*	800-744-0006 or 869-465-2273	24 hours
St. Lucia*	800-744-0006	24 hours
St. Maarten*	1-721-581-0145	24 hours
St. Vincent*	800-744-0006	24 hours
Trinidad*	868-821-6000	24 hours
Turks and Caicos*	800-744-0006	24 hours

*Ticketing charges apply based on ticketing location and the type of ticket.

Europe This content can be expanded

Country	Phone	Hours (local)
Austria	01-360-277-3960	German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Belgium	070-300-300 (0.15 EUR / minute from landlines)	French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Czech Republic	225-376-447	English: 24 hours
Denmark	82-33-28-95	English: 24 hours
Finland	09-8171-0443	English: 24 hours
France	0821-980-999 (Service 0,12 EUR / min + call charge)	French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Germany	069-5899-6485	German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Greece	21-1181-3884	English: 24 hours
Hungary	1-429-2346 (calling from Budapest)	English: 24 hours
Iceland	800-4185 (toll free number)	English: 24 hours
Ireland	0818-710-299 (0.08 EUR / minute from landlines)	English: 24 hours
Italy	02-3859-1485	Italian / English: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m.
Netherlands	0900-040-1666 (1 € per call, plus standard call charge)	English: 24 hours
Norway	815-62-022	English: 24 hours
Poland	22-584-42-92	English: 24 hours
Portugal	808-20-09-58	Portuguese: Monday – Friday 7 a.m. – 5 p.m. Saturday – Sunday 8 a.m. – 4 p.m. English: 24 hours
Spain	912-158-999	Spanish / English: 24 hours
Sweden	0771-200-666	English: 24 hours
Switzerland	0848-289-289 (0.08 CHF / minute from landlines)	German / French / Italian: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Turkey	+44-207-660-2300	English: 24 hours
United Kingdom	0207-660-2300 or 0844-369-9899 (0,05 GBP / Minute plus phone company's access charges)	English: 24 hours

Mexico, Central and South America This content can be expanded

Country	Phone	Hours (local)
Argentina*	Buenos Aires: 4318-1111 Toll free: 0-800-444-84253	24 hours
Belize*	223-2522	24 hours
Bolivia*	800-100-541	24 hours
Brazil*	11-2500-1573	Portuguese: 6 a.m. – 10:30 p.m. English: 24 hours
Chile*	2-2760-6822	24 hours
Colombia*	Bogota: 601-580-3454 Outside of Bogota: 01-800-751-1484	24 hours
Costa Rica*	4001-6372	24 hours
Ecuador*	Guayaquil: 04-605-2298 Quito: 02-602-0979	24 hours
El Salvador*	2120-1021	24 hours
Guatemala*	2458-0736	24 hours
Guyana	231-1027	24 hours
Honduras	800-2512-4692	24 hours
Mexico*	Mexico City: 55-5209-1400 Toll free: 800-904-6000	24 hours
Nicaragua*	7513-7318	24 hours
Panama*	269-6022	24 hours
Paraguay*	009-800-542-0003	24 hours
Peru*	Lima: 211-7000 Toll Free: 0800-40350	24 hours
Suriname*	052-0540	24 hours
Uruguay*	000-4019-0834	24 hours
Venezuela*	212-720-1185 Toll Free: 0-800-136-2334	24 hours

*Ticketing charges apply based on ticketing location and the type of ticket.

Middle East This content can be expanded

Country	Phone	Hours (local)
Bahrain	+965-2202-2806	English: 24 hours
Israel	03-7219-497	Hebrew: Sunday – Thursday 9 a.m. – 5 p.m. English: 24 hours
Kuwait	2202-2806	English: 24 hours
Oman	800-74562	English: 24 hours
Qatar	00800-100-669	English: 24 hours
Saudi Arabia	800-850-0685 (Etihad Atheeb / GO Telecom fixed lines, Mobily & Zain mobile networks) 800-844-0652 (Saudi Telecom Company fixed and mobile networks)	English: 24 hours
United Arab Emirates	800-03305924	English: 24 hours

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Reservations and ticket changes

Manage your trip online and save time

Worldwide phone numbers

Worldwide phone numbers